01
Use one main business number
Present a consistent number to customers and route calls to the right people or teams.
VoIP for trades and field teams
A professional business phone system for teams on the move.
HostedVoip4business helps trades, installers, engineers and field-based teams keep one professional business number while making it easier for customers to reach the right person.
14-day free trial
No credit card required
Office, home and mobile users
Built for mobile and field-based work
Keep business calls organised without relying only on personal mobiles.
- One professional business number
- Calls to office and field staff
- Mobile apps, forwarding and voicemail
- Sales, bookings and service call groups
One business numberAcross office and field teams
Mobile workingApps for staff on the move
Fewer missed callsGroups, forwarding and voicemail
Easy growthAdd users as needed
Designed for busy, mobile teams
Give customers one reliable way to contact your business.
Trades and field teams often rely on a mixture of personal mobile numbers, office phones and voicemail, which can make enquiries harder to manage.
Hosted VoIP keeps business calls within one flexible system so office staff, home workers and people on site can all stay connected.
A more professional way to handle calls
Stay reachable without giving out personal numbers.
02
Ring office and field staff
Send calls to office users, mobile workers or shared groups depending on who is available.
03
Reduce missed enquiries
Use voicemail, call groups, forwarding and overflow rules when nobody answers immediately.
04
Separate business and personal calling
Use the business service through supported apps rather than relying only on personal mobile numbers.
05
Support sales, bookings and service teams
Create separate routing for new enquiries, appointments, jobs, support and existing customers.
06
Add users as the business grows
Expand the service without replacing a complete office telephone system.
Sales, bookings and service enquiries
Route calls around the way your business works.
Depending on the selected plan and setup, calls can be handled using:
Explore available features →
Example call flow
A customer calls your main number.
1The call rings the office or the relevant team.
2If needed, it also reaches available field staff through supported devices or apps.
3If nobody answers, forwarding or voicemail rules take over.
The right device for each role
Office, home and mobile users can share one system.
Desk phones
A familiar option for reception, bookings, administration and fixed office users.
View VoIP phone information →Desktop applications
Make and receive calls from a computer using a suitable headset or audio setup.
See VoIP for remote working →Mobile applications
Stay connected to the business service while travelling or working on site.
See how setup works →Opening hours and out-of-hours calls
Give customers clear information when the office is closed.
Use schedules, recorded messages, voicemail or alternative routing to manage calls outside normal working hours.
Different numbers or teams can follow different rules where required.
Business-hour schedulesRoute calls to the right team during normal working hours.
Out-of-hours messagesTell callers when you reopen or how to leave a message.
Overflow handlingSend unanswered calls to another user, team or voicemail.
Temporary changesUse alternative messages or routes during holidays, closures or busy periods.
Missed-call handling
Make it easier to follow up important enquiries.
When your team is driving, working on site or dealing with another customer, not every call can be answered immediately.
Voicemail, forwarding, groups and overflow rules can help make sure the enquiry is not simply lost.
VoicemailLet callers leave a message when nobody is available.
ForwardingSend calls to another user or destination according to your setup.
Shared groupsAllow several people to answer sales, bookings or service calls.
Overflow rulesMove unanswered calls to a backup route or voicemail.
Keep the number customers already know
Bring your existing business number with you.
Many UK business numbers can be transferred through number porting.
Porting depends on the current provider, number type and account information. The submitted details must match the existing service record.
Do not cancel the existing service too early.
Read the number porting guide
Keep it active until the port is complete and you have been told it is safe to cancel.
1Confirm the number and providerCheck the account details held by the current provider.
2Test the new serviceCheck users, devices and call routing before moving the number.
3Submit the port requestProvide the information needed for the transfer.
4Complete and verify the moveCheck inbound, outbound and internal calling after porting.
Internet and mobile working
Every working location needs suitable connectivity.
Hosted VoIP depends on working power, internet access and correctly configured devices.
Call quality can be affected by poor mobile data, weak Wi-Fi, congestion, unsuitable routers, local network issues or a complete loss of connectivity.
Test where staff actually workCheck the service in offices, homes and common field locations.
Use reliable connectivityCall quality depends on a stable internet or mobile-data connection.
Keep an alternative contact methodField staff should not rely on one single connection in every situation.
Review emergency-calling informationRemote users must understand location and outage limitations.
Plans for different requirements
Choose inclusive or PAYG call arrangements.
Our standard website pricing is shown per user, per month, excluding VAT, and applies when you have two or more users.
Single-user service is available at a higher rate. PAYG is available across the different feature levels and is currently arranged manually.
A good fit for
Businesses that need one professional phone system across office and field-based teams.
Electricians
Plumbers and heating engineers
Builders and contractors
Installers and maintenance teams
Security and access-control companies
Facilities-management teams
Field-service businesses
Growing trade and service companies
Test the service before moving your business number
Start a 14-day free trial.
No credit card is required. Try office, home and mobile users before making a wider change.
Next steps
Plan the right setup for your business.
Compare costs
Pricing
Review standard inclusive and PAYG options.
See what is available FeaturesExplore forwarding, voicemail, groups, apps and more.
Keep your number Number portingUnderstand the information and process involved.
Ask for advice Contact usDiscuss users, devices, pricing, PAYG or switching.