VoIP for remote and hybrid teams

One business phone system for office, home and mobile workers.

HostedVoip4business helps teams stay connected across different locations while keeping business numbers, call handling and customer communications together.

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14-day free trial No credit card required Office, home and mobile use

Work from more than one location Give each user the right way to make and receive business calls.

Desk phones for office-based users
Desktop apps for home and hybrid workers
Mobile apps for staff who work on the move
Shared call groups, queues and voicemail

One systemAcross multiple locations

Flexible devicesDesk, desktop and mobile

Same business identityNumbers and caller presentation

Easy to scaleAdd users as needed

Built around flexible working

Keep calls organised when your team is not all in one place.

Remote and hybrid working can make business calling difficult when staff rely on separate mobiles, personal numbers or office-only equipment.

Hosted VoIP keeps users, numbers and call routing within one business system so customers can still reach the right people wherever the team is working.

A consistent business phone experience

Make location less important.

Keep one business identity

Users can make and receive calls through the business service rather than relying only on personal mobile numbers.

Route calls across locations

Send calls to office users, home workers, mobile staff or shared groups according to your business needs.

Use shared call handling

Call groups, queues, voicemail, schedules and forwarding help teams manage enquiries together.

Add and remove users easily

Adjust the service as staff join, leave or change working arrangements.

Support several sites

Bring different offices and remote workers into one hosted business phone setup.

Stay reachable away from the desk

Mobile and desktop applications help users remain available when they are not beside an office handset.

Choose the right device for each user

Different roles can use different ways to answer calls.

Office users

Desk phones

A familiar option for reception, shared spaces and regular callers who prefer a physical handset.

View business VoIP phone information →

Home and hybrid workers

Desktop applications

Make and receive calls from a computer using a suitable headset or audio setup.

Explore available features →

Mobile staff

Mobile applications

Use the business service while travelling or working away from a fixed desk.

See how setup works →

Calls should still reach the right person

Use routing that matches the way your team works.

Remote working does not have to mean missed calls or customers trying several different numbers.

Depending on the selected plan and setup, calls can be handled using features such as:

Call groups Call queues Auto attendants Time schedules Voicemail Call forwarding Simultaneous ringing Desktop and mobile apps

See the feature overview →

Example A customer calls the main business number.

1Calls first reach the main team or queue.

2Office and home workers can answer through their assigned devices.

3Unanswered calls can follow your chosen forwarding or voicemail rules.

Internet and call quality

Every working location needs a suitable connection.

Hosted VoIP depends on reliable internet access and correctly configured local equipment.

Call quality can be affected by weak Wi-Fi, congestion, packet loss, latency, poor local cabling, unsuitable routers or too many simultaneous demands on the connection.

Visit support

Use stable broadbandEach location needs enough capacity for expected simultaneous calls.

Prefer reliable networkingWired connections or well-designed Wi-Fi usually provide more consistent results.

Check local equipmentRouters, switches, firewalls, headsets and devices all affect the experience.

Test before relying on itTrial the service in the locations where users will actually work.

Important emergency-calling information

Remote users must understand the location limitation.

Calls to 999 and 112 can be made through the service, but location information may relate to the registered service address rather than the user’s current physical location.

Remote users should always state their current location clearly and should keep an alternative way to contact the emergency services if power, broadband or the VoIP service is unavailable.

Read the full Emergency Calling Information →

Using the service away from its registered address

Do not assume that a phone, computer or mobile application will automatically pass the user’s current location to the emergency services.

Choose the right plan