Protect customer familiarity
Keep the number already printed on your website, stationery, signage, advertising and customer records.
Business number porting
Keep the business number your customers already know.
Move your existing UK business telephone number to HostedVoip4business and use it with your new cloud phone system. We help check the number, prepare the request and guide you through the changeover.
Keep your existing number
Assisted UK setup
Clear changeover plan
Your existing business number
020 8050 5141
Transferred to your HostedVoip4business system
Keep continuity
Avoid replacing numbers across your website, vehicles and customer records.
Plan the move
We help identify the information needed before submitting the request.
A simpler move
Changing phone systems does not have to mean changing your number.
Your telephone number is part of your business identity. Porting allows an eligible number to move from the existing provider to the new service, so customers can continue calling the number they already use.
Move to modern call handling
Use your existing number with menus, hunt groups, voicemail, apps, desk phones and remote users.
Get help with the process
We help you understand the required details and coordinate the request with the underlying platform.
Numbers we can check
Most common UK business number types can be assessed for porting.
Portability depends on the number, its current provider and the information held against the service. We will confirm what is possible before the request is submitted.
Ask us to check your number →
Geographic numbers
Numbers beginning 01 or 02, including individual numbers and number ranges.
Non-geographic numbers
Common business service numbers may also be transferable, subject to provider checks.
Single numbers and ranges
Tell us whether the number stands alone or belongs to a larger group of numbers.
Existing VoIP numbers
Numbers already used with another hosted or cloud telephone provider can often be checked too.
The porting process
Four clear stages from initial check to live service.
Every port is different, but the practical process normally follows the same route.
1
Send us the number details
Tell us the number or range, the current provider, the installation address and the account holder details.
2
We check the request
We review the information, identify anything missing and confirm the appropriate porting route.
3
Your new system is prepared
Users, devices and call routing can be configured before the number moves, reducing work on changeover day.
4
The number transfers
Once the port completes, incoming calls route to the new HostedVoip4business service.
What we will need
Accurate account information helps prevent delays.
The details must normally match the records held by the current provider. We will tell you exactly what is required for your number.
✓
Number or number rangeThe full telephone number and details of any associated numbers.
✓
Current providerThe company currently supplying or hosting the number.
✓
Account holderThe legal business or individual name shown on the account.
✓
Service addressThe address registered against the telephone service.
✓
Recent bill or account evidenceThis may be requested to confirm the service details.
!
Important before the transfer
Do not cancel the existing number before the port is confirmed.
Cancelling the old telephone service too early can make the number unavailable or complicate the transfer. Keep the existing service active until the porting plan has been agreed and you have been told it is safe to make any related changes.
Number porting questions
Common questions before moving a business number.
Porting depends on the number and current provider, so we confirm the details for each request rather than making assumptions.
Many established UK business numbers can be transferred, but eligibility must be checked against the number type, current provider and account information.
The timescale varies according to the number type, current provider, complexity of the request and whether the submitted information matches the existing account records. We will provide the available schedule after checking the number.
A short period of changeover may occur while routing updates. We prepare the new system beforehand and explain the expected process for the specific port.
Yes, number ranges and multiple numbers can be assessed. It is important to identify every number associated with the existing service before anything is submitted or cancelled.
Yes. Users, devices, outbound calling and call handling can be prepared before the existing number transfers, allowing the final changeover to be more controlled.
Ready to keep your number?
Send us the details and we will help check the porting route.
There is no need to cancel anything first. Start with a number check and a clear plan.