Divert your calls to personalised voicemail for when you are too busy, on another call or unable to take a call.
Play music or adverts to your customers, whilst on hold or being routed to another staff member.
Superb High Definition audio for all calls made via the platform.
Enable call encryption for greater security over your calls.
Use the audio library for storing all your music on hold, IVR recordings, marketing adverts and so on.
Bring your number to the telinq platform, transferring to us is simple.
Manage your users and extension features with ease from within your control panel.
Use our SIP trunks with your own SIP PBX.
Route calls to multiple destinations including extensions, ring groups, internal or external.
Press 1 for sales, 2 for accounts, 3 for marketing etc.... Create and present a professional image using our easy to edit IVR.
Create ring/hunt groups for specific departments, premises and teams.
Create out of hours routing schedules to divert calls that come in after business hours or route calls to different locations at specific times.
Screen and block any unwanted calls coming in on your numbers.
Allow callers to get direct to a users by using the dial by extension feature.
See the status of your team members easily with BLF's.
Keep callers on the line with advanced queuing system
This professional feature removes the complexity and need for additional call recorders.
Collaborate with your colleagues and customers easily using our conference bridge facility.
View comprehensive call logs via the admin control panel.
Listen to live calls taking place for training and helping employees. Barge-in option to talk to employee without the person hearing.
Present different number on outbound calls for different parts of the business or different team locations.
Get voice mail delivered to your email or colleagues email as well as yours.
Missed call alerts on phone as well an email alerting you with details of the call.
Access features of the phone system by entering short codes.
View Real-time VoIP Call Statistics On-screen, such as average wait times, number of calls answered and number of abandoned calls etc
Use one of our free apps, to replicate your desk phone and bring you other features such as chat
No need for a desk phone or any special apps, just use a web browser to make and receive HD Calls.
Send and receive faxes using our built-in fax to email service.
We support all the major brands of VoIP hardware giving you the choice to use what you want.