01
Use a professional main number
Present one clear business number and route calls to reception, departments or named users.
VoIP for professional services
A professional business phone system for client-focused teams.
HostedVoip4business helps accountants, solicitors, consultants, agencies and other professional firms manage calls consistently across offices, remote workers and mobile staff.
14-day free trial
No credit card required
Office, home and mobile use
Built around client service
Make it easier for callers to reach the right person first time.
- Professional main-number presentation
- Reception, teams and department routing
- Direct numbers for individual staff
- Voicemail, recording and missed-call handling
Professional imageMain and direct numbers
Better routingReception, groups and queues
Flexible workingOffice, home and mobile
Easy growthAdd users and locations
Designed for client-facing businesses
Keep calls organised and present a consistent professional image.
Professional services firms often need a dependable main number, direct access to individual staff and clear routing between reception, teams and departments.
Hosted VoIP brings those requirements into one flexible system that can support office-based, hybrid and mobile working.
Built around the way professional teams work
Give every caller a clearer route into your business.
02
Give staff direct numbers
Allow clients and colleagues to reach individual users without always going through reception.
03
Support reception and teams
Use call groups, queues and transfer options to handle enquiries across several people.
04
Handle missed calls properly
Use voicemail, forwarding and overflow rules so important calls are less likely to be lost.
05
Work across different locations
Office, home and mobile users can remain part of the same business phone system.
06
Add users as the firm grows
Expand the service without replacing a complete on-site telephone system.
Reception and call routing
Route calls by team, department, location or individual.
Depending on the selected plan and setup, calls can be handled using:
Explore available features →
Example call flow
A client calls the main office number.
1Reception or an auto attendant answers the call.
2The caller is transferred to the correct team or individual.
3If nobody answers, overflow or voicemail rules take over.
Support different working styles
Desk phone, desktop or mobile.
Desk phones
A familiar option for reception, shared spaces and users who make or receive frequent calls.
View VoIP phone information →Desktop applications
Make and receive calls from a computer using a suitable headset or audio setup.
See VoIP for remote working →Mobile applications
Stay connected to the business service while travelling or working away from the office.
See how setup works →Call recording
Record calls where the feature is available and used lawfully.
Call recording can be useful for training, service review, record keeping or compliance, depending on the nature of the business.
Customers are responsible for informing callers where required, establishing a lawful basis, controlling access and applying suitable retention periods.
Check feature availability →
Before using call recording
- Decide why recording is necessary.
- Inform callers where required.
- Restrict access to authorised users.
- Set a suitable retention period.
- Handle recordings in line with applicable data-protection law.
Opening hours and out-of-hours handling
Give callers clear information when the office is closed.
Use time schedules, recorded messages, voicemail or alternative routing to manage calls outside normal opening hours.
Business-hour schedulesApply the correct routing during normal opening times.
Out-of-hours messagesTell callers when the office reopens or how to leave a message.
Holiday routingUse temporary messages or alternative destinations during closures.
Overflow handlingSend unanswered calls to another team, office or voicemail.
Keep the numbers clients already know
Bring existing business numbers with you.
Many UK business numbers can be transferred through number porting, including main office, departmental and direct numbers.
Porting depends on the current provider, number type and account information. Each request must match the existing service record.
Do not cancel the existing service too early.
Read the number porting guide
Keep it active until the port is complete and you have been told it is safe to cancel.
1List the numbers to be movedMain, direct and departmental numbers.
2Confirm account detailsInformation must match the existing provider record.
3Test the new setupCheck users, devices and routing before moving important numbers.
4Complete the transferVerify inbound, outbound and internal calling after the port.
Plans for different requirements
Choose inclusive or PAYG call arrangements.
Our standard website pricing is shown per user, per month, excluding VAT, and applies when you have two or more users.
Single-user service is available at a higher rate. PAYG is available across the different feature levels and is currently arranged manually.
A good fit for
Professional firms that need dependable, organised client communications.
Accountants
Solicitors and legal practices
Consultants
Marketing and creative agencies
Financial services firms
Architects and surveyors
Recruitment businesses
Other client-focused professional teams
Test the service before moving important numbers
Start a 14-day free trial.
No credit card is required. Try users, devices and call routing before making a wider change.
Next steps
Plan the right phone setup for your firm.
Compare costs
Pricing
Review standard inclusive and PAYG options.
See what is available FeaturesExplore routing, recording, voicemail, queues and more.
Keep existing numbers Number portingUnderstand the information and process involved.
Ask for advice Contact usDiscuss users, numbers, departments, devices and migration.