01
Use one main business number
Route a central number to reception, teams or locations according to the way your business operates.
VoIP for multiple offices and locations
One business phone system across every site.
HostedVoip4business brings offices, remote workers and mobile staff into one flexible phone system, making it easier to manage numbers, users, call routing and customer enquiries across different locations.
14-day free trial
No credit card required
Office, home and mobile users
Built for distributed businesses
Connect every location without running separate phone systems.
- Shared numbers and local numbers
- Central reception and call routing
- Transfers between sites and users
- One place to manage users and features
One platformAcross several sites
Shared call handlingReception, groups and queues
Flexible numberingMain, local and direct numbers
Easy expansionAdd locations as needed
Simplify communications across your business
Stop managing a separate phone setup at every location.
Separate telephone systems can make call handling inconsistent, complicate support and make it harder to transfer enquiries between offices.
Hosted VoIP allows users at different sites to work as part of one business phone system, with shared numbers, central routing and consistent features.
Designed for businesses with more than one location
Keep each site connected while managing the system as a whole.
02
Keep local numbers where needed
Use local, departmental or direct numbers alongside a main business number.
03
Transfer calls between offices
Move calls between users and locations without asking customers to hang up and call another number.
04
Centralise reception
One reception team can answer calls for several offices and direct them to the right person or department.
05
Apply consistent features
Use the same voicemail, call groups, queues, schedules and forwarding rules across the organisation.
06
Add new sites more easily
Expand the service without replacing the full telephone system at every existing location.
Call routing across locations
Send each call to the right team, office or user.
Depending on your selected plan and setup, calls can be routed using:
Explore available features →
Example call flow
A customer calls your main number.
1Reception or an auto attendant answers the call.
2The call is routed to the correct office, team or individual.
3If nobody answers, overflow or voicemail rules take over.
Support every type of user
Office, home and mobile workers can all use the same system.
Desk phones
Suitable for reception, shared spaces, fixed desks and people who prefer a physical handset.
View VoIP phone information →Desktop applications
Make and receive calls from a computer using a suitable headset or audio setup.
See VoIP for remote working →Mobile applications
Stay connected to the business service while travelling or working away from a fixed desk.
See how setup works →Different sites, different opening hours
Use schedules that match each location.
Businesses with several locations often need different opening times, holiday messages or after-hours routing.
Call schedules can be configured so each number or location follows the correct business hours, overflow route or voicemail destination.
Location schedulesApply different opening hours to different numbers or offices.
Holiday routingUse temporary messages and alternative destinations during closures.
Overflow handlingSend unanswered calls to another site, team or voicemail.
Out-of-hours messagesGive callers clear information when a location is closed.
Keep the numbers your customers already know
Port existing numbers from different locations.
Many UK business numbers can be moved to the service through number porting, including numbers used by different offices or departments.
Porting depends on the current provider, number type and account information. Each request must match the existing service record.
Do not cancel existing services too early.
Read the number porting guide
Keep each service active until the relevant number port is complete and you have been told it is safe to cancel.
1List every number and locationInclude main, direct, local and departmental numbers.
2Confirm current provider detailsPorting information must match the existing account.
3Plan the order of migrationDecide whether sites move together or in stages.
4Complete and test each moveCheck inbound, outbound and internal routing after porting.
Internet and resilience planning
Each location needs suitable connectivity.
Hosted VoIP depends on working power, internet access and local networking equipment at each site.
Call quality and availability can be affected by broadband failure, weak Wi-Fi, congestion, unsuitable routers, local cabling faults or power cuts.
Check every siteMake sure each connection can support the expected number of simultaneous calls.
Plan for outagesConsider backup connectivity, mobile alternatives and continuity procedures.
Review local equipmentRouters, switches, firewalls and cabling all affect service quality.
Keep emergency arrangements clearEach site should maintain an alternative way to contact emergency services.
Plans for different business requirements
Choose inclusive or PAYG call arrangements.
Our standard website pricing is shown per user, per month, excluding VAT, and applies when you have two or more users.
Single-user service is available at a higher rate. PAYG is available across the different feature levels and is currently arranged manually.
A good fit for
Businesses that need consistent call handling across several locations.
Multi-site offices
Retail groups
Hospitality businesses
Professional services firms
Regional teams
Franchise operations
Distributed support teams
Growing businesses opening new sites
Test the setup before a wider rollout
Start a 14-day free trial.
No credit card is required. Test users, devices and call routing before moving important business numbers or additional locations.
Next steps
Plan the right system for every location.
Compare costs
Pricing
Review standard inclusive and PAYG options.
See what is available FeaturesExplore routing, queues, schedules, voicemail and more.
Keep existing numbers Number portingUnderstand the information and process involved.
Ask for advice Contact usDiscuss locations, users, numbers, devices and migration.