Update - We have seen all services return to normal and are actively monitoring the issue. This will be marked as resolved after a period of successful monitoring. Jul 11, 2025 - 12:41 BST
Update - We are still working on this issue and have seen calls returning to normal in some cases. We are working on reports of issues with chat via our softphone applications. Jul 11, 2025 - 12:28 BST
Identified - We have identified the issue and working on a fix. Next update within 20 minutes. Jul 11, 2025 - 12:08 BST
Monitoring - Our team are investigating reports of issues with outbound calls and navigating dashboards. We will provide a further update within 30 minutes. Jul 11, 2025 - 11:56 BST
Dashboard
No Issues
Once you are subscribed to our service this is where we give you live control of our products
Mobile/Desktop Apps
No Issues
These are our desktop and mobile apps for making calls without the need for hardware
Core Infrastructure
No Issues
These are the end points and upstream connections
VoIP Authentication
No Issues
Our core VOIP platform lets you have conversations in the cloud. This platform lets us make your phone ring/receive calls and dial a number anywhere in the world
VoIP Cloud
No Issues
This is our cloud switchboard platform that lets you make your communications work however you wish.
